Delivery & Returns

Delivery Information

  • Fast, same-day despatch when you order by 6pm on weekdays
  • One flat delivery price for your order, no matter how many items you buy
  • For partially in-stock orders you pay for delivery only once. We’ll ship what’s in stock now and the rest later at no extra charge
  • Track My Order – Detailed tracking on Express delivery options
  • Terms and conditions may apply* 

Delivery Options

  • Royal Mail Economy: £2.19
    Estimated delivery time: 2 to 5 working days
    Royal Mail’s reliable economy postal service aims to deliver within 2-5 working days but may take longer. We guarantee to dispatch in-stock items on the same day (Monday to Friday) if you order before 6 pm. This economy delivery method is not available for orders that contain items with batteries or orders that have a total value that is greater than £60.
  • DPD Next Working Day Parcel: £6.99
    Estimated delivery time: Next working day when ordered before 6pm Monday to Thursday
    DPD Next Working Day Parcel guarantees next working day delivery when ordered before 6pm (Monday to Friday) and provides a comprehensive tracking system, including a live driver tracker and a 1-hour delivery window.
  • DHL Global Mail: £3.50
    Estimated delivery time: 4 to 10 working days
    A low cost, reliable international posting service, suitable for your less urgent orders. This service is untracked and is usually delivered within 4-8 working days, or up to 20 working days (depending on location).
  • DHL International Air Express: From £12.95
    Estimated delivery time: 1 to 3 working days working days
    Order before 5 pm UK time for a fast, secure and reliable worldwide delivery. Your item will receive priority handling, and benefit from a full on-line tracking facility so you can check your mail’s progress along the way. Usually takes 1-3 working days.

Returns

Our Returns Department address: 

Chorley Xchange Returns Department
Unit 27/28 market place
Chorley
Lancashire
PR7 1DE

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